What is your return policy and how do you make a return?

Reference content of the mark. The commercial terms and addresses of this shop remain to be confirmed. Please send no returns to the addresses cited without confirmation.

We accept the return of your item(s) within 15 days from the date of delivery. Return is possible if your products have never been opened or used, and in their original packaging! Unfortunately, we cannot take up incomplete or damaged articles. Simply insert the return form to download here into your package.

attach_file Return form EN.pdf 64.8KBclosed

The return is coming via a post office (Not World Relay or others) to l'The following address:

Manucurist in DIMOLOG
9B rue de la Seine
PA Château Gaillard
35470 BLACK OF BRETAGNE
France


Return is also possible directly in our Parisian shop, from Tuesday to Friday from 12pm to 7:30pm and Saturday from 11am to 7pm; at 19 rue d'Enghien 75010 Paris. The return must also be accompanied by the completed form!

The return fee is the responsibility of the customer.

Didn't your products satisfy you? 

We are very interested in your full satisfaction with your purchases. If you have not had a heartbeat, please contact us at our contact form Within 30 days of your order: we will be sure to find a solution together, or arrange the return and refund of your products.


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